Last update:
14 April 2025
Terms and Conditions
These Terms and Conditions ("Terms") govern the use of products and services provided by Yoii Inc. ("we", "us", "our") through our website and other platforms (collectively, "the Services"). By accessing or purchasing from us, you agree to be bound by these Terms.
1. Scope of Application
These Terms apply to all users of our Services. By using our website or making a purchase, you agree to comply with these Terms and all applicable laws and regulations in Japan.
2. Prohibited Conduct
Users must not engage in the following:
Providing false or misleading information
Unauthorized use of another person’s information
Actions that violate public order or Japanese law
Infringing on intellectual property or rights of others
Using our Services for illegal resale, duplication, or commercial misuse
3. Intellectual Property
All content, including but not limited to text, graphics, logos, product descriptions, and trademarks, is the intellectual property of Yoii Inc. or licensed third parties. Unauthorized use, reproduction, or distribution is strictly prohibited.
4. Product Use and Disclaimers
Our products are intended for general wellness and hangover prevention. However, they are not medical products, and results may vary depending on individual factors. Users are responsible for checking ingredients for allergies or sensitivities. Consult a medical professional before use if you are pregnant, nursing, or taking medication.
5. Orders and Payments
All prices are shown in Japanese Yen (JPY), inclusive of tax unless stated otherwise. Payments are processed via secure third-party providers. Orders are confirmed once payment is successfully completed. We reserve the right to cancel or refuse any order for any reason.
6. Shipping and Delivery
We ship to locations within Japan only. Delivery times are estimates and may vary based on logistics providers. Shipping fees and estimated delivery times are displayed at checkout.
7. Returns and Cancellations
Due to the nature of our product (consumables), we do not accept returns or refunds unless the product is defective or incorrect. If you receive a damaged or incorrect item, please contact us within 7 days of delivery at genki@yoiijapan.com.
8. Limitation of Liability
To the maximum extent permitted under Japanese law, we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services or products. Use at your own risk.
9. Account Suspension or Termination
We reserve the right to suspend or terminate access to our Services without prior notice if a user violates these Terms or engages in behavior we deem inappropriate.
10. Changes to Terms
We may update these Terms from time to time without prior notice. Changes will take effect once posted on our website. Continued use of our Services constitutes your agreement to the revised Terms.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the Tokyo District Court.
Contact Us
For questions regarding these Terms, please contact:
genki@yoiijapan.com